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Operox

Account & Privacy

Delete your Operox account

You can request deletion of your Operox account and the personal information associated with it. Choose one of the two methods below.

Method 1

From the Operox app

Sign in to the Operox app, then go to:

  1. 1Settings
  2. 2Account
  3. 3Account & Privacy
  4. 4Delete Account

Follow the on-screen instructions to confirm deletion.

Operox is in private testing and this option may not yet be available in your version of the app. If you cannot see it, please use Method 2.

Method 2

Request deletion from this website

You do not need access to the app. Complete the form below, or email privacy@operox.co.uk from the email address linked to your account.

Online submission is not available yet. When you continue, we will prepare an email containing your details for you to send to privacy@operox.co.uk.

What happens next

  1. Step 1

    We receive your request

    Requests can be made from the app, through the form on this page or by email.

  2. Step 2

    We verify your identity

    To protect your account, we may contact you to confirm the request came from the account holder.

  3. Step 3

    Your account is deleted

    Your account and associated personal data are deleted, subject to the retention obligations described below.

What is deleted

Once a valid request has been verified, your Operox account and the personal data associated with it will be deleted, subject to the retention obligations below.

If your account belongs to a business account, information entered on behalf of that business (such as customer records) may be controlled by the business. We may need to discuss the request with the account owner.

What may be retained

Some information may need to be retained where required for:

  • legal obligations
  • accounting requirements
  • security
  • fraud prevention
  • dispute resolution

Retained information is kept securely and only for as long as necessary. See our Privacy Policy for details.